Frequently Asked Questions
Got a question? Our FAQ is full of answers to common questions. If the answer to your question isn’t here, just ask our team.
About us
Who are Transform Trade?
We are a registered charity with roots in the alternative trade movement in the north east of England, drawing support from the UK and beyond. We work in partnership with networks of workers, farmers and social entrepreneurs in South Asia and East Africa to transform trade, so everybody benefits. We used to be known as Traidcraft Exchange. You can read more on our about us page.
How does donating help?
When you donate to Transform Trade, your gift supports communities across the world to get a better deal from trade. Your donations help people like Anangisye and Bithi, whose stories you can read on our website.
Are you a registered charity?
Yes, our registered charity number is 1048752.
How can I find out more about Transform Trade?
You can visit our website to find out more about our work in Tea, Fashion and Farming, and updates from our latest campaigns and policy work. Alternatively, to hear from us directly you can join our email list.
Gifts for Life
How do Gifts for Life e-cards work?
Gifts for Life cards are e-cards which make the perfect gift for that difficult-to-buy-for person in your life. Gifts for Life e-cards feature stories of and quotes from the people we work with, who are transforming trade from the ground up. The recipient will receive the e-card into their email inbox, and which will also include a personalised message from you.
Who benefits from the sales of e-cards?
The donations made when you purchase a Gifts for Life card supports the fight for an end to the injustice and exploitation in trade. Your support funds workers, producers and farmers working for change in the global trade system.
Do you offer physical gifts?
Yes, you can order physical versions of any of our gift cards from Ethical Superstore.
How are gifts delivered?
It’s simple! When you purchase a card, enter in the email address of the recipient, and select a delivery date. The e-card arrives at a time of your choosing – on the recipient’s birthday, or Christmas Day for example.
What will my recipient receive?
They will receive an e-card of your choosing, featuring your personalised message.
The Ethical Raffle
Can I buy Ethical Raffle tickets as a gift?
Absolutely! All you need to do is pick the number of tickets you wish to buy, enter the name and email address of the recipient and select the delivery time.
Do you offer physical raffle tickets?
We only offer e-tickets; we want to offer one of the most ethical raffles in the world, which means this raffle is 100% paperless.
When does the Ethical Raffle close?
The closing date for entries will be 11.59pm, 21st April 2023. The draw is conducted 28th April 2023.
You can find the full terms and conditions at transform-trade.org/raffle